Booking terms

Cancellations and rescheduling

Sessions can be rescheduled or cancelled up to 24 hours before the start time at no charge.

Inside 24 hours, or if you do not attend, the full session fee is payable. If you have already paid, it is not refunded.

If I cancel, you choose a new time or a full refund.

Nothing here limits your rights under the Australian Consumer Law.

Payment

Your session is confirmed as soon as you submit the booking form, and the time is held for you. An invoice is emailed to you straight after, with bank transfer details and a payment reference. Please pay promptly — a booking left unpaid may be cancelled to free up the slot for someone else.

On-site sessions

On-site sessions take place in Penrith, NSW. The exact address is included in your booking confirmation. Please arrive a few minutes before your booked start time.

The sim is expensive, purpose-built equipment. Please treat it with care and follow any instruction I give you during the session. I may end a session early if the equipment is being mistreated, and the full fee remains payable in that case.

Remote sessions

Remote sessions require you to supply your own working sim, wheel and pedals, and a stable internet connection. We connect with voice and screen share, and I’ll send you the joining details before your session.

Contact

josh@joshanderson.com.au · 0468 590 400